Privacy policy

General information

This policy applies to the website, functioning at the url: grafiduo.pl
The Operator of the service and the Administrator of personal data is: Grafiduo
Operator's e-mail contact address: hello@grafiduo.pl
The Operator is the Administrator of your personal data in relation to the data provided voluntarily in the Service.
The service uses personal data for the following purposes:
- Presentation of an offer or information
The service performs the functions of obtaining information about users and their behavior in the following way:
- Through the data voluntarily entered in the forms, which are entered into the Operator's systems.
- By storing cookies (so-called "cookies") on your terminal equipment.

Selected data protection methods used by the Operator

The places for logging in and entering personal data are protected in the transmission layer (SSL certificate). This ensures that the personal and login data entered on the website are encrypted on the user's computer and can only be read on the target server.
The personal data stored in the database are encrypted in such a way that only the Operator holding the key can read them. Thanks to this, data is protected in case the database is stolen from the server.
The Operator periodically changes its administrative passwords.
An important element of data protection is the regular updating of any software used by the Operator to process personal data, which in particular means regular updates of programming components.

Hosting

The service is hosted (technically maintained) on the operator's server: cyberfolks.pl
Registration data of the hosting company: H88 S.A. with its registered office in Poznań, Franklina Roosevelta 22, 60-829 Poznań, entered into the National Court Register by the District Court Poznań - Nowe Miasto and Wilda in Poznań, 8th Economic Department of the National Court Register under KRS number 0000612359, REGON 364261632, NIP 7822622168, share capital 210,000.00 PLN fully paid in.
At https://cyberfolks.pl you can learn more about hosting and check the privacy policy of the hosting company.
Hosting company:
- applies data loss protection measures (e.g. disk arrays, regular security copies),
- apply appropriate measures to protect processing sites in the event of fire (e.g. special fire-fighting systems),
- applies adequate measures to protect processing systems in the event of a sudden power failure (e.g. dual power lines, generators, UPS backup systems),
- apply measures to physically protect access to data processing sites (e.g. access control, monitoring),
- applies measures to ensure appropriate environmental conditions for servers as part of a data processing system (e.g. environmental conditions control, specialized airconditioning systems),
- applies organizational arrangements to ensure the highest possible level of protection and confidentiality (training, internal regulations, password policies, etc.),
- has appointed a Data Protection Officer.
The hosting company keeps logs at the server level to ensure technical reliability. They may be recorded:
- resources defined by the URL identifier (addresses of requested resources - pages, files),
- time for the inquiry to arrive,
- time to send the answer,
- client station name - identification implemented by the HTTP protocol,
- information on errors that occurred during the execution of HTTP transactions,
- the URL of the page previously visited by the user (referee link) - in the case where the access to the Service was made via a link,
- the URL of the page previously visited by the user (referee link) - in the case where the access to the Service was made via a link,
- information about your browser,
- IP address information,
- Diagnostic information related to the process of self-ordering services through recorders on the website,
- information related to the handling of electronic mail addressed to and sent by the Operator.

Your rights and additional information on the use of your data

In some situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to perform the contract concluded with you or to fulfill the Administrator's obligations. This applies to such groups of recipients:
- persons authorized by us, employees and co-workers who must have access to personal data in order to perform their duties,
- the hosting company
- the company that handles the mailings,
- companies that handle SMS messages,
- companies with which the Administrator cooperates in the field of own marketing,
- couriers,
- the insurers,
- law firms and debt collectors,
- banks,
- payment operators,
- public authorities.
Your personal data is processed by the Administrator no longer than it is necessary to perform the related activities specified in separate regulations (e.g. on accounting). With regard to marketing data, the data will not be processed for more than 3 years.
You have the right to demand from the Administrator:
- access to your personal information,
- their corrigenda,
- deletions,
- processing restrictions,
- data transfer.
You have the right to object to the processing indicated in point 3.3 c) to the processing of personal data in order to exercise the legitimate interests pursued by the Administrator, including profiling, but the right of objection will not be exercised if there are valid legal grounds for processing, interests, rights and freedoms overriding you, in particular to establish, assert or defend claims
The Administrator's actions may be complained about to the President of the Office for Personal Data Protection, Stawki 2, 00-193 Warsaw.
Providing personal data is voluntary, but necessary to operate the Service.
You may be subject to automated decision making activities, including profiling, in order to provide services under the contract and to conduct direct marketing by the Administrator.
Personal data is not transferred from third countries within the meaning of data protection regulations. This means that we do not send them outside the European Union.

Information in the forms

The service collects information voluntarily provided by the user, including personal data, if any.
The service can save information about the connection parameters (time stamp, IP address).
The service, in some cases, may save information to facilitate linking the data in the form to the e-mail address of the user filling in the form. In this case, the user's e-mail address appears inside the url of the page containing the form.
The data provided in the form are processed for the purpose resulting from the function of a particular form, e.g. to handle a service request or business contact, register services, etc. Each time the context and description of the form clearly indicate what it is used for.

Administrators logs

Information about user behavior on the site may be subject to login. This data is used to administer the service.

Important marketing techniques

The operator uses statistical analysis of website traffic through Google Analytics (Google Inc., USA). The operator does not provide personal data to the operator of this service, but only anonymized information. The service is based on the use of cookies in the user's end device. As regards the information on user preferences collected by the Google advertising network, the user can view and edit the information resulting from cookies using the tool: https://www.google.com/ads/preferences/.
The operator uses a solution that investigates user behavior by creating heat maps and recording behavior on the site. This information is anonymized before it is sent to the service provider so that it does not know which individual it concerns. In particular, passwords and other personal data are not recorded.

Information about cookies

The website uses cookies.
Cookie files (so-called "cookies") are IT data, in particular text files, which are stored in the final device of the Service User and are designed to use the Website's pages. Cookies usually contain the name of the website from which they originate, the time they were stored on the terminal equipment and a unique number.
Subject placing cookies on the end device of the Service User and obtaining access to them is the Operator of the Service.
The cookies are used for the following purposes:
- maintaining the Service user session (after logging in), thanks to which the user does not have to re-enter his login and password on each subpage of the Service;
- the achievement of the objectives set out above under "Relevant marketing techniques";
The Service uses two basic types of cookies: "session" (session cookies) and "permanent" (persistent cookies). Session" cookies are temporary files that are stored on the user's terminal device until the user logs out, leaves the website or turns off the software (web browser). "Permanent" cookies are stored in the User's end device for a period of time specified in the parameters of cookies or until their deletion by the User.
Software for web browsing (web browser) usually by default allows to store cookies in the user's terminal device. Service users may change their settings in this area. Your web browser allows you to delete cookies. It is also possible to automatically block cookies. Please refer to your browser help or documentation for details.
Restrictions on the use of cookies may affect some features available on the Website.
Cookies placed in the final device of the Website User may also be used by entities cooperating with the Website operator, in particular companies: Google (Google Inc., USA), Facebook (Facebook Inc., USA), Twitter (Twitter Inc., USA).

Cookie management - how to give and withdraw consent in practice?

If you do not want to receive cookies, you can change your browser settings. We reserve the right to exclude the use of cookies necessary for authentication processes, security, maintenance of user preferences may hinder, and in extreme cases may make it impossible to use the website.
To manage your cookie settings, select the web browser you are using from the list below and follow the instructions:
- Edge
- Internet Explorer
- Chrome
- Safari
- Firefox
- Opera
Mobile devices:
- Android
- Safari (iOS)
- Windows Phone